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    It is no different that the client is a profitable source of any business, and the backbone of its continuation, growth and prosperity, but today the customer has different views of what it was in the past, it became the maintenance of customers is the first and second efforts to expand the base and attract new customers.

    Marketing in its infancy depended only on bringing in new customers without focusing on their preservation and the continuity of their physical flow. But in the highly competitive markets where thousands of businesses compete fiercely to attract Parallel Profits customers, no business can stand firm and continue without building a loyal customer base.


    Keep customers in 7 steps
    Did you know that the effort and resources to keep your existing customers far below the destination resources to bring in new customers? But at the same time the task of retaining customers is not easy. What are the optimal steps to maintain customers? Here are seven steps to help you achieve this:
    Predict in advance the needs and requirements of customers
    If you want customers to come back time and time again, you need to know the needs and desires of your customer base, so that you can offer products and services that meet their needs and satisfy their desires.

    Understand your customers well by identifying the challenges they face, giving you the ability to predict their future needs and allowing you to be proactive, alert, and superior to your competitors: https://www.youtube.com/watch?v=keQgTkgF4Ms


    2. Try to add real value to customers
    The product must carry a commodity or service, the value that customers expect and more, which change their lives for the better, and that is the best way to provide high quality customer service at https://parallelprofits.co.uk/


    Keep in mind that you can see what your customers are offering, how they will benefit from it, what the problem is, while constantly improving their offerings in line with market changes and changing customer tastes and trends.


    3. Treat customers sincerely
    Learn to sell honestly. The customer should not only trust the product, but also trust the product and how it is presented to you. The customer looks for your submission for real reasons that indicate why your product meets its needs or desires.


    Their clients are treated with credibility to gain their long-term satisfaction and loyalty. Lack of credibility negatively affects the reputation of your business.


    4. Make real relationships with your customers
    Strengthen your relationship with your customers and give them a sense of excellence. You should always surround your customers with a halo of privacy, and if you succeed in forming real relationships with your customers you will gain their trust and satisfaction and enhance their sense of loyalty and loyalty to you and your origin.

    Every customer needs to feel important, and knowing his name or the products he prefers may be all that is needed to get you back. There are no "small" customers, working all customers as if they would spend a small amount of money in your store. The results will be absolutely stunning.


    5. Listen to your customers and take care of their feedback
    The client is definitely not always right, but must always feel that he is being listened to.

    You should listen to customers and pay attention to what they complain about. Nothing irritates the client more than to think that you do not care about his complaint or indifferent to his remarks, show your interest, and show him that you are listening.


    Just paying attention and listening to the client's complaint just might turn him from an angry client to the biggest defender of your business.


    6. Do not make big promises and give more than promised.
    Neglecting the promises you make is one of the most dangerous behaviors to avoid, given its negative impact on your relationship with your customers. Be sure to deliver on the promises you make, and you can achieve a lot of benefits by seeking to deliver beyond the expectations of customers.


    Do not make promises you can not meet; if you make a promise that you will solve a problem, or, for example, deliver a product on a specific day and time, you must do so at the same time. Think before you make any promises. The breach of promises bothers the client more and makes him disappointed.


    7. Communicate with customers who leave the Parallel Profits product
    Even if you leave your product, there's still a chance to take advantage of this situation, and identify the mistakes you can correct to keep your current customers away from the idea of ​​giving up on you in the future.

    Although these customers have stopped paying for your product, you can still get a lot of valuable information for your business.


    You should benefit from the results you will get in identifying the reasons why customers left the product. A simple email can do the job, and you can also talk to the customer by phone if you do not mind. You need to know the reasons why you left, and then check for similar cases to repair as soon as possible.


    In fact, to succeed in building a loyal customer base, in order to win the hearts of your customers and achieve the highest satisfaction rates they have, you should know why the customer should choose to return to you again without your competitors!


    Marketing will bring you customers but the quality of service is just the reason customers maintain.

    The measures and strategies you take to increase your existing customers' sales are as important as what you do to get new Parallel Profits customers. In fact, maintaining existing customers may be more important to your long-term success.

  • Speakers

    What is Parallel Profits?

    Professor of Literature

    George Mason University

    Topic: Dostoyevsky's ethical framework in the 21st century

    Lorne Michaels

    Professor of Linguistics

    University of Arizona

    Topic: Monosyllabic and multi-syllabic language division

    Abraham Johnston

    Executive Director

    Education Research Association

    Topic: Continuing cultural education in the workforce

  • Schedule


    9/14: 3pm-6pm

    Day 1: Welcome meeting for all attendees


    9/15: 9am-6pm

    Day 2: Workshops & master classes


    9/16: 9am-6pm

    Day 3: Lectures & panel discussion

  • Time & Place

    Los Angeles Convention Center

    1201 S Figueroa St, Los Angeles, CA 90015, USA


    9/14/2018 - 9/16/2018

  • Registration & Tickets

    Regular Admission includes all Parallel Profits event days.

    Gold Admission also includes access to master classes from our distinguished speakers.


    Buy tickets to register, and bring your Parallel Profits ID to check into the event. See you there!

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